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Reveo
THE OUTBOUND PLAYBOOK · 9 CHANNELS · 40+ TEMPLATES

How to fill a pipeline
that actually converts.

The multi-channel outbound playbook that drives qualified prospects to free tools, then converts them to paying customers. Cold email, LinkedIn, social DMs, video, direct mail, events — plus the sequencing layer that ties it all together.

CHANNEL 01 · COLD EMAIL

The 4-email sequence
that gets replies.

Gift → Value → Prove → Last ask. Every email leads with a free tool or insight. Never a generic "Hi there, I'd love to schedule a call." The trick: make each one useful even if they don't reply.

28%
Open rate (4-email seq)
4.7%
Reply rate
1.2%
Demo booked
Best for: LOs, home service operators with 5+ locations, SMBs with real websites. Skip if: single-location mom-and-pop (use phone or direct mail instead).
EMAIL 1 · DAY 0 · GIFT 42% open rate
SUBJECT:Your Google review link — Tyler

Hey Tyler — built something this week that I think you'll use.

It's a free tool that generates your direct Google review link in 30 seconds. No more "go to the gear icon, then click..." instructions for clients. Just a clean link you can paste into SMS, email, anything.

Here: reveo.com/tools/google-review-link

Full disclosure — I built it as a lead magnet for a thing called Reveo (automates post-close review asks for LOs). But the link generator is genuinely free, no catch. Use it whether or not Reveo's for you.

— Eric

💡 CTA → Free Tool (lowest friction, highest conversion)
EMAIL 2 · DAY 3 · VALUE Reply to Email 1
SUBJECT:Re: Your Google review link

Hey again — in case you missed the first one.

One more free thing since we're talking reviews: a 5-page playbook on asking realtor partners for mutual reviews. It's how Tyler Shearer at Gesa turned 3 realtor partners into 38 reciprocal reviews last year.

reveo.com/playbooks/realtor-mutual-reviews

No signup needed. Just paste in a browser.

— Eric

💡 CTA → Playbook (builds trust via education)
EMAIL 3 · DAY 7 · PROVE Case study
SUBJECT:How Scoop Soldiers doubled reviews in 60 days

Last one, promise.

Scoop Soldiers (pet waste management, 14,948 customers) was averaging 3 new Google reviews a month. Classic service business problem — great work, no one remembering to review.

They turned on automated post-service review asks with Reveo. 60 days later: 47 new reviews/month. Same customer base, same team, zero new work.

Case study here (no gate): reveo.com/stories/scoop-soldiers

If this kind of lift is useful for your team, happy to show you how it works. No pressure.

— Eric

💡 CTA → Case study + soft demo ask
EMAIL 4 · DAY 14 · LAST ASK Short · direct
SUBJECT:Should I close the loop?

Hey Tyler — closing my file on you unless you tell me otherwise.

Three options:

1. "Send a demo link" → I'll send one.
2. "Not now, try in Q3" → I'll hold off and circle back.
3. "Never" → promise I won't bug you.

Whatever you reply, thanks for the time.

— Eric

💡 CTA → Three-option close (reply rate 3x generic "are you interested?")
CHANNEL 02 · LINKEDIN

Connection request +
warm follow-up.

Two-step move: connection request with NO pitch (just reason), then post-connection value message. Never pitch in the connection note. Never auto-DM the day they accept.

73%
Accept rate
14%
Follow-up reply
3.1%
Demo booked
Best for: LOs (huge LI presence), SaaS/tech, B2B services, real estate brokers, executives at 50+ person businesses. Skip if: trades/blue-collar (they're not on LI).
STEP 1 · CONNECTION REQUEST 280 characters max
Eric · Connection request
Hey Tyler — saw your post on the Gesa CDA branch numbers. Fellow Coeur d'Alene local here (Reveo — loan-officer customer platform). Curious to follow your work even if we never do business. Open to connecting?
💡 No pitch. Just reason. Referencing specific post = 2x accept rate.
STEP 2 · POST-CONNECTION MESSAGE (3 DAYS LATER) Value-forward
Eric · Message
Tyler — thanks for connecting.

Unrelated to Reveo, but since we're both in the LO space: built a free Google review link generator this week (literally just types your business name → spits out your direct review URL + QR code). Most LOs I talk to still don't have their review link easily sharable.

Link: reveo.com/tools/google-review-link

If Reveo's ever relevant (we automate post-close review asks across FUB/HubSpot), happy to show you. But zero pressure — just glad to be connected.
💡 Lead with gift → soft close. Never open with "Would love to schedule a demo."
STEP 3 · RE-ENGAGEMENT (14 DAYS LATER, IF NO REPLY) One line
Eric · Message
Hey Tyler — dropped a free tool on your last message. No pressure to reply, just wanted to make sure it didn't get buried. If reviews aren't a pain point right now, ignore me 🙏
💡 One-liner bump. Giving permission to ignore = more replies, weirdly.
CHANNEL 03 · SOCIAL DMS

Where the decision
makers actually scroll.

Instagram for visual-heavy service businesses (pool, pest, lawn, cleaning). Twitter/X for SaaS + real estate. Facebook for older demos + local business groups. Always engage FIRST (like, comment), then DM 48 hrs later.

19%
IG DM reply rate
8%
Twitter DM
22%
FB (after engagement)
Best for: IG → pest control, pool cleaning, house cleaning, medspas. Twitter → LOs, SaaS, real estate commentators. FB → home improvement, restoration, older LOs. Skip if: enterprise sales (use LinkedIn).
IG DM · SERVICE BUSINESS After liking 2-3 posts
Hey @scoopsoldiers — love the before/after reels you guys post, they're the best in the space. Question: how do you currently collect reviews? Built a free tool for service businesses that might be useful: reveo.com/tools/google-review-link. Keep killing it 🏆
💡 Engage first (like posts) → DM second. Cold DMs get ignored; warm DMs get replies.
TWITTER/X DM · LOAN OFFICER Reply-in-thread first, DM second
Hey Tyler — great thread on rate-lock communication yesterday. Built something you might dig: AI that drafts review-response templates for LOs in seconds. Free, no gate: reveo.com/tools/ai-response-assistant. Love your work 👊
💡 Reference specific content they posted. Generic DMs = spam. Referential DMs = conversation.
FACEBOOK MESSENGER · LOCAL OPERATOR After engagement in FB group
Hi Mark — saw you active in the CDA Business Owners FB group. Local here too (Reveo). Noticed your HVAC company has 72 Google reviews — nice. Built a free Google review link generator + review response AI if either's useful: reveo.com/tools. Happy to connect.
💡 Local reference > cold pitch. "Noticed your X" beats "I help businesses with X."
CHANNEL 04 · VIDEO PROSPECTING (LOOM)

60-second Loom
walking through their site.

Most powerful differentiator. Open their Google Business Profile on camera. Show them their own review link is buried. Then show them the free tool fixing it in 30 seconds. Personal. Specific. Unignorable.

66%
Video open rate
28%
Reply rate
9%
Demo booked
Best for: Every B2B scenario where you have time to record 5-10 personalized videos/day. Highest-converting channel, lowest volume. Skip if: you need 100+ touches/day — use email instead.
LOOM SCRIPT · 60 SECONDS Personalized per prospect
"Quick 60-sec for Tyler — watch me find your Google review link in real-time"

0:00–0:10 · Hook
"Hey Tyler, Eric from Reveo. Made this quick video for you because I was checking out Gesa's CDA branch on Google."

0:10–0:25 · Problem (show their screen)
"So here's your Google Business Profile — and when I click 'Write a review,' it takes like 4 steps to get to the actual review form. That's the moment 70% of borrowers bail."

0:25–0:45 · Solution (show tool)
"Built a free tool that generates your direct review link — no multi-step navigation. Watch: *demos tool* — and now it's a link you can paste in any SMS."

0:45–0:60 · Soft CTA
"Link's in the email. If reviews are ever a priority, Reveo automates this across FUB. Otherwise, enjoy the tool. Talk soon."

💡 Show THEIR screen, not yours. Personalization via their actual business = unmatched reply rates.
CHANNEL 05 · SMS (WARM ONLY)

For prospects who've
already engaged.

⚠️ Never cold-text B2B without consent. SMS is reserved for prospects who submitted a form, downloaded a tool, or attended a webinar. Reply rates are insane — but so are the regulatory risks.

98%
Open rate
32%
Reply rate
12%
Demo booked
Best for: Free tool downloaders (they opted in), webinar attendees, demo no-shows. Never for: cold purchased lists (TCPA fines start at $500/message).
SMS · POST-TOOL DOWNLOAD · DAY 1 After they use a free tool
Hey Tyler — Eric from Reveo. Saw you grabbed the Google review link generator yesterday. How'd it work? Any issues finding your Place ID? 🏠
💡 Service-check question. Not a pitch. Opens the door to a real conversation.
SMS · DEMO NO-SHOW RECOVERY Missed demo, same day
Hey Tyler — missed you at 2pm today, no stress. Want to reschedule? Here's a link: reveo.com/book-tyler. Or text back a day that works and I'll send an invite ⏰
💡 No guilt. "No stress" + two paths = 45% rebook rate vs 12% for email-only.
CHANNEL 06 · PHONE + VOICEMAIL

Still the highest
conversion-per-touch.

3% connect rate is brutal — but when you connect, 40% convert. The winning formula: phone after email opens. They've seen your name, now your voice closes.

3%
Connect rate
38%
Demo book on connect
16%
Voicemail → callback
Best for: High-value prospects (multi-location operators, enterprise), post-email warm leads, demo no-shows. Skip if: SMB with < $2K ACV — math doesn't work.
COLD CALL · FIRST 15 SECONDS The only words that matter

You: "Hey Tyler, this is Eric from Reveo. I know this is a cold call, so can I have 30 seconds?"

(Wait for yes)

You: "Sent you an email last week about a free Google review link tool I built for LOs. Reason I'm calling: wanted to make sure you got it before I closed your file. Did you get it?"

Outcomes:
→ "Yes" → "Great. Worth 10 minutes to see how we automate the ask?"
→ "No" → "Ah, let me resend. Best email for you?" (Re-engages)
→ "Not interested" → "Totally fair. Can I close the file? Or would Q3 be better timing?" (3-option close)

💡 Permission open beats pitch open. "Can I have 30 seconds?" → 74% say yes. Everything after is earned.
VOICEMAIL · 15 SECONDS Leave one. Only one.

"Hey Tyler — Eric from Reveo, 208-555-0123. Reason for the call: sent you the free Google review link generator last week. Wanted to make sure it got to you. I'll text you a link to it. No need to call back — just wanted the door open. Talk soon."

💡 Leave voicemail + text combo. 2-touch same-minute = 3x callback rate.
CHANNEL 07 · DIRECT MAIL

The ultimate
pattern interrupt.

Everyone's email inbox is a warzone. Handwritten cards with a printed QR code to a free tool = breakthrough. Expensive per unit ($8-15) but 4x the conversion of cold email for enterprise targets.

87%
Open rate (USPS)
11%
Response rate
4.8%
Demo booked
Best for: Enterprise targets ($10K+ ACV), multi-location operators, after cold email failed. Skip if: single-location SMB — can't justify the unit cost.
HANDWRITTEN CARD SCRIPT 5x7 card · actually handwritten

Tyler —

Built a free Google review link generator for LOs this month. Figured you might use it before we ever talked. QR on the back.

If Reveo ever makes sense for your team (post-close review automation), you have my email. If not, enjoy the tool — no strings.

— Eric
Reveo · Coeur d'Alene, ID

💡 QR code on the back. Tracks opens + gives frictionless hook to the free tool. Use Handwrytten or Scribeless for real handwritten.
CHANNEL 08 · REFERRAL PARTNERS

Warm intros through
existing customers.

The highest-converting channel period. When Scoop Soldiers refers another pet-waste operator, close rate is 78%. When Tyler intros another LO, 65%. Treat existing customers as a sales channel, not just retention.

65-78%
Close rate
3.2x
LTV vs. cold
22 day
Avg sales cycle
Best for: Every stage. The moment you have 10 happy customers, referrals should be your #1 pipeline source.
REFERRAL ASK · TO EXISTING CUSTOMER Day 30 into their contract

Hey Tyler —

Month in, you're on a good roll. 14 new reviews, 3 automated realtor-partner sequences running. Solid start.

One ask: if any of your Gesa colleagues or other LOs in your network might benefit from what we built, would you be open to a warm intro? We offer $200 per referred LO that books a demo (plus 2 months free credit on your side when they become a customer).

Zero pressure — if no one comes to mind, this didn't happen.

— Eric

💡 Specific ask + clear incentive. "Know anyone?" = no. "Would you intro LO friend at your branch?" = yes.
WARM INTRO · FORWARD-FRIENDLY TEMPLATE Send to your customer; they forward to their contact

What you send Tyler (for him to forward):

Subject: Quick intro — Reveo

Hey [friend's name],

[Tyler intro]. I've been using a tool called Reveo for the last 60 days — automated post-close review asks + realtor partner sequences. Added ~20 reviews/mo to my Google profile without extra work.

Eric (cc'd) runs the place. Might be useful for your team too. I'll let you two take it from here.

— Tyler

💡 Pre-written = higher send rate. Customer only has to CC you and forward. Friction = 0.
CHANNEL 09 · EVENT PROSPECTING

Pre · At · Post.
The 3-phase playbook.

Trade shows, industry conferences, local networking. The money's not in attending — it's in the 2-week pre-event outreach and the 2-week post-event follow-up. Most people only do the middle.

35%
Pre-event meeting book
62%
Post-event response
18%
Pipeline conversion
Best for: Industry conferences (NAMB for LOs, Pest World for pest control, ServiceTitan Pantheon for home services). Skip if: you're not attending — no pretext.
PRE-EVENT · 2 WEEKS OUT Email / LinkedIn

Hey Tyler — saw you're speaking at NAMB Prolific in Vegas next month. I'll be there with the Reveo team.

Quick ask: worth 15 minutes over coffee between sessions? We just shipped the AI Template Generator for LOs and I'd love your honest read on it — happy to show you real output live. And genuinely curious about your talk.

Calendly: reveo.com/book-eric-namb — I blocked Wed/Thu 2-5pm.

— Eric

💡 Specific event + specific ask. "Coffee at the event" beats "demo." Commit pre-event = 3x show rate.
POST-EVENT · WITHIN 48 HOURS Reference something specific

Tyler — great talking yesterday at NAMB. Your line about "rate-lock psychology" is going in our product positioning — you're right, that's the real pain.

As promised, here's the AI Template Generator link I demo'd: reveo.com/tools/ai-template-generator. Free to use 3 times without signing up.

If we should move forward with the pilot conversation, I'm free Tues/Wed next week. Otherwise stay in touch.

— Eric

💡 48-hour response window is critical. After 72 hrs, they forget. Reference their specific words to prove you listened.
The Multi-Channel Sequence

30-day integrated cadence.

The actual sequence that works: hit prospects 6-8 times across 4 channels in 14 days, each touch pointing to a different landing page.

Example: Loan Officer target sequence
DAY 0
Cold Email 1 · GIFT
→ GBP Link Generator
DAY 2
LinkedIn Connect
→ No link, relationship
DAY 3
Cold Email 2 · VALUE
→ Playbook (realtor mutual)
DAY 5
LinkedIn DM (post-connect)
→ AI Template Generator
DAY 7
Cold Email 3 · PROVE
→ Case study
DAY 14
Email 4 · 3-option close
→ Demo booking
Channel
Message type
Landing page target
Stage
Cold Email 1
"Built a free Google review link generator for LOs"
→ GBP Link Generator
Cold
LinkedIn DM
"AI review-response assistant, free, no gate"
→ AI Response Assistant
Cold
Cold Email 2
"Playbook on realtor mutual reviews"
→ Playbook Library
Cold
Loom Video
Shows their Google Profile on camera + fixes with tool
→ AI Template Generator
Warm
Cold Email 3
"Scoop Soldiers case study — 3x reviews in 60 days"
→ Case Study
Warm
Phone Call
"Following up on the tools + case study"
→ Demo Book
Hot
SMS (if opted-in)
"Missed you at 2pm, want to rebook?"
→ Booking Link
Hot
Cold Email 4
3-option close: Yes, Not now, Never
→ Demo or Close
Hot

40+ templates. 9 channels. 1 playbook.

Use this playbook for your own B2B pipeline AND as a template library your customers use for their outbound. Double duty = double value.